Issues while upgrading IDM from 14.4 to 14.5
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Issues while upgrading IDM from 14.4 to 14.5

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Article ID: 367870

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Updated On:

Products

CA Identity Manager

Issue/Introduction

We're having some issues with the 14.5 IDM installation

Here are some examples when using the migration tool:

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/ca_derby.ear

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derby.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyclient.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_cs.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_de_DE.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_es.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_fr.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_hu.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_it.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_ja_JP.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_ko_KR.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_pl.jar

   Failed.

 Deleting /disk/apps/wildfly-23.0/standalone/deployments/iam_im.ear/library/jdbcdrivers/derbyLocale_pt_BR.jar

   Failed.

Resolution

Steps 1:- Update the below file with correct Jboss Location.
<Identity_Manager_Install_DIR>\install_config_info\Server-location.cmd/sh
<Identity_Manager_Install_DIR>\IAM Suite\Identity Manager\install_config_info\Server-location.cmd/sh

Step 2:- Update the registry file so that it should point the older version of IDM.

a) for Unix/Linux file Path /var/
    1) .CA_IAM_FW.registry - Change the "IdentityManager.FullVersion" value with older version
    2).com.zerog.registry.xml - remove all line which belongs to latest version(on which installer get failed).
b)
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CA\CA Identity Manager(change the value of FullVersion)
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CA\IAM Suite\Identity Manager(change the value of FullVersion)

Step 3: run the installer, It should run as upgrade.