Could not export CSV when attribute API alias changes
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Could not export CSV when attribute API alias changes

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Article ID: 367845

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When a grid view contains a field and its API Attribute ID is changed, the Export to CSV fails with error: Could not export CSV 

STEPS TO REPRODUCE:

1. Go to the project grid view on MUX

2. Place an attribute on the grid view

3. Open a different tab and go to Classic > Studio > Objects > Project > Attributes,  and locate the attribute added to the grid

4. Change the API Attribute ID

5. Go back to the project grid in MUX and Export to CSV

Expected Results: The Export to CSV to succeed

Actual results: The Export to CSV fails with Could not export CSV 

Cause

As the API Attribute ID has changed the Export action finds an invalid API Attribute ID on the grid and the export fails.

Resolution

This behavior is expected

Refresh the page and perform the Export to CSV action again.

If you are on a different page, when navigating back to the grid view, the column might have been removed and you might need to add it once again