Proactive NSX-v to NSX(NSX-T) Migration Cases

Products

• VMware NSX

Issue/Introduction

NSX-v to NSX(NSX-T) migration is a major environmental transformation.
Broadcom Support do not engage in the planning, design or sign off on such a major project.
For customers seeking assistance in the planning and execution of a migration, Broadcom advise engaging Professional Services.

Prerequisites to be followed before opening Proactive NSX-v to NSX-T Migration Cases:

• Cases must be opened 10 business days in advance of the migration window.
• Cases should be opened as Severity 4.
• Migration should be to the latest version of NSX (NSX-T), either 3.2.x or 4.x.
• NSX-v should be a minimum version of 6.4.4. 
• The NSX Migration Guide has been reviewed and any migration runbooks are aligned with official migration guidelines.
• Extended Support for NSX-v has been purchased.
• The target NSX version is compatible with other products in the environment. Reference Interop Matrix.
• If this is a vCloud Director environment, the Case should be opened with the vCD team as the migration is performed via vCD.

VMware by Broadcom Support will: 

• Advise on NSX Product versions.
• High level overview of the runbook but cannot provide a technical signoff.

Migration Recommendations:

• If a failure is encountered during migration, please request assistance through the proactive Case.

Environment

VMware NSX-T Data Center
VMware NSX

Resolution

Open a Migration Awareness Case via Broadcom Support.

The purpose of a proactive Migration Case is to prepare in advance for the NSX migration.

*Please note: Broadcom Support will not be able to provide dedicated support to be on standby during the maintenance window.  If you experience issues during your scheduled change, please reach out on your proactive case and request an uplift in severity and the next available technical support engineer will contact you.

Additional Information

Migration guide