User Cannot Log Into Log Insight Cloud / Error In Loading Application

Products

• VMware Aria Suite

Issue/Introduction

User gets this error when attempting to log on:

Environment

Aria Operations for Logs SaaS

Cause

Known Issue

Resolution

Adjust the Service Role for those users affected by replacing “All Instances” with a SPECIFIC instance/region that your Org is under. Once done, ask the user to log on and the issue should be resolved.