Error saving Analyzer view containing trusted or public domain filters
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Error saving Analyzer view containing trusted or public domain filters

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Article ID: 367778

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Updated On:

Products

Information Centric Analytics

Issue/Introduction

After creating or updating an Analyzer view that uses the Trusted Domain dimension or Is Public Domain dimension as a filter, either of the following errors are displayed when attempting to save the view:

There was an error when attempting to update this event set. Please contact your administrator.
There was an error when attempting to create this event set. Please contact your administrator.

Analyzer cube views are of any of the following types:

  • Analyzer View
  • Saved Search
  • Widget Definition
  • Metric Definition
  • Event Scenario Set Definition
  • Entity Collection Definition
  • Risk Vector Definition

Environment

Version : 6.x

Component : Analyzer

Cause

This is caused by the exclusion of the value 'None' in the Trusted Domain or Is Public Domain dimension filter.

Resolution

This condition is resolved in ICA 6.7.

Additional Information

An error similar to the following is logged in the RiskFabric server log:

[9:ERROR] LoggingExceptionFilterAttribute.OnException() https://<hostname>/api/analyzer/CreateUpdateEventSet
System.FormatException: One of the identified items was in an invalid format.

The RiskFabric server log is located on the application (IIS) server in the following path:

%SystemDrive%\ProgramData\BayDynamics\Logs

The log file name is in the following format:

w3wp_RiskFabric.<yyyyMMdd>.log