Unable to Open Jar FIle when Installing DX NetOps Mediation Manager

Products

• CA Mediation Manager
• DX NetOps

Issue/Introduction

When trying to install DX NetOps Mediation Manager, we are receiving the below error:

java -jar CAMM-Installer-23.3.8-210.jar

Error: An unexpected error occurred while trying to open file CAMM-Installer-23.3.8-210.jar

Cause

This is due to a bug with JRE 11.0.20

https://bugs.openjdk.org/browse/JDK-8313765

Resolution

The below command can be used as a workaround for this issue.

java -Djdk.util.zip.disableZip64ExtraFieldValidation=true -jar  CAMM-Installer-23.3.8-210.jar