Failed to start CCS, aborting startup
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Failed to start CCS, aborting startup

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Article ID: 367743

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Updated On:

Products

CA Identity Suite

Issue/Introduction

After the update of Identity Manager to 15.0 there is an issue with a connector.

The JCS is not able to start the CCS automatically and we have the following errors in the jcs_daily.log

[SpringOsgiExtenderThread-22] (com.ca.jcs.csproxy:com.ca.jcs.csproxy.ccs.CCSManager:110) ERROR  - Failed to start the CCS, aborting startup
com.ca.jcs.csproxy.ccs.CCSStateChangeFailedException: JCS@BS1A0015: Failed to start the CCS process
 at com.ca.jcs.csproxy.ccs.CCSManager.startCCS(CCSManager.java:350)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at com.ca.jcs.csproxy.ccs.CCSManager.startCCSWithRetries(CCSManager.java:386)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at com.ca.jcs.csproxy.ccs.CCSManager.afterPropertiesSet(CCSManager.java:96)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at com.ca.jcs.csproxy.osgi.CCSManagerOsgi.afterPropertiesSet(CCSManagerOsgi.java:178)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1477)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1417)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:519)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:580)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:895)[54:org.springframework.context:3.0.5.RELEASE]
 at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:69)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:355)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:320)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:136)[65:org.springframework.osgi.extender:1.2.0]
 at java.lang.Thread.run(Thread.java:748)[:1.8.0_221]

 

[SpringOsgiExtenderThread-22] (com.ca.jcs.csproxy:com.ca.jcs.csproxy.ccs.CCSManager:435) ERROR  - Error starting CCS, retrying
com.ca.jcs.csproxy.ccs.CCSStateChangeFailedException: JCS@BS1A0015: Failed to start the CCS process
 at com.ca.jcs.csproxy.ccs.CCSManager.startCCS(CCSManager.java:350)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at com.ca.jcs.csproxy.ccs.CCSManager.startCCSWithRetries(CCSManager.java:386)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at com.ca.jcs.csproxy.ccs.CCSManager.afterPropertiesSet(CCSManager.java:96)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at com.ca.jcs.csproxy.osgi.CCSManagerOsgi.afterPropertiesSet(CCSManagerOsgi.java:178)[150:com.ca.jcs.csproxy:1.1.0.20230831]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1477)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1417)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:519)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:456)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:291)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:288)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:190)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:580)[52:org.springframework.beans:3.0.5.RELEASE]
 at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:895)[54:org.springframework.context:3.0.5.RELEASE]
 at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:69)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:355)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:320)[64:org.springframework.osgi.core:1.2.0]
 at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:136)[65:org.springframework.osgi.extender:1.2.0]
 at java.lang.Thread.run(Thread.java:748)[:1.8.0_221]

Environment

IM 14.5 (Standalone)

Resolution

Configure both JCS and CCS log-on as Local System account. 

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