Adding Server Certificates in the EDR Console results in "Duplicate certificate is not allowed"
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Adding Server Certificates in the EDR Console results in "Duplicate certificate is not allowed"

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Article ID: 367584

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Updated On:

Products

Carbon Black EDR (formerly Cb Response) Carbon Black Hosted EDR (formerly Cb Response Cloud)

Issue/Introduction

In the EDR Console > Admin Settings > Server Certificates > Add Certificate, an error occurs "Duplicate certificate is not allowed"

Environment

EDR Server: 7.x 

Cause

The private key and public certificate files that have been uploaded to the EDR Console already.

Resolution

Regenerate new private and public key pairs, then add the new files to the EDR Console.

Additional Information

To check certificate files use:

openssl x509 -noout -text -in <certificate filename already loaded>

openssl x509 -noout -text -in <certificate filename attempting to load>

New certificate file pairs (key, crt) being loaded must be different from the certificates that already exist in EDR.

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