Tomcat fails to start ConnectALL app with deployment error

Products

• ConnectALL

Issue/Introduction

After performing an upgrade to ConnectALL, Tomcat fails to start the ConnectALL site with the following error in the catalina.out log:

09-May-2024 15:15:03.941 SEVERE [main] org.apache.catalina.startup.HostConfig.deployWAR The web application with context path [/ConnectAll] was not deployed because it contained a deployment descriptor [META-INF/context.xml] which may include configuration necessary for the secure deployment of the application but processing of deployment descriptors is prevented by the deployXML setting of this host. An appropriate descriptor should be created at [<CONNECTALL_HOME>\UI\tomcat\conf\Catalina\localhost\ConnectAll.xml] to deploy this application.
09-May-2024 15:15:03.944 INFO [main] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [<CONNECTALL_HOME>\UI\tomcat\webapps\ConnectAll.war]
09-May-2024 15:15:14.062 SEVERE [main] org.apache.catalina.startup.HostConfig.deployWAR Error deploying web application archive [<CONNECTALL_HOME>\UI\tomcat\webapps\ConnectAll.war]
    java.lang.IllegalStateException: Error starting child

 

Cause

This is caused if the deployXML attribute is set to false in server.xml

Resolution

1. Open server.xml in the CONNECTALL_HOME\UI\tomcat\conf directory
2. Search for deployXML
3. Change the false value to true
4. Save the file
5. Restart the ConnectALL UI service