Search page loads slowly

Products

• Information Centric Analytics

Issue/Introduction

The advanced search page in the Information Centric Analytics (ICA) console takes up to five minutes to load and occasionally crashes. Once it loads, however, searches perform as expected and return results quickly.

Environment

Version : 6.x

Cause

A large quantity of invalid or incorrectly mapped data have been imported from a data source into one or more of the tables used by the search page for filtering query results. Because these fields are auto-populated on page load, an excessive number of records returned on any filter may impede the database engine's ability to pre-populate the menus for these fields.

Resolution

Contact Broadcom support for assistance with troubleshooting and resolving this issue.