Gateway 11 upgrade Readiness checker script returning Package deviation checks - FAIL error
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Gateway 11 upgrade Readiness checker script returning Package deviation checks - FAIL error

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Article ID: 367328

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Updated On:

Products

CA API Gateway

Issue/Introduction

SSG 11.1 Readiness checker script returning Package deviation checks - FAIL error

Getting an error while running readiness script..

[root@xxxxxx]# ./ssg-inplace-upgrade-readiness-checker_v11.1.00.17707.sh

System Check: Starting system pre-check...

System Check: Running on an OVA Gateway.

 

System Check: Validating package deviations..

System Check: The number of installed packages does not match the number of base Gateway packages.

Please check below for more information

 

System Check: 6 additional packages are installed.

They are as follows:

...

 System Check: Some checks failed.

 System Check: Upgrading could lead your system into an unreliable state!!!, so proceed with extreme caution!!

 Do you want to continue with the patch installation? (yes/no):

Environment

SSG 11.0

Cause

User installed extra packages

Resolution

Making a full system backup/snapshot. 

Uninstall extra packages before the upgrade and reinstall them again after the upgrade.   If you do not know why and how those packages were installed and how to reinstall them,  you might just continue the installation following the document:  

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-gateway/11-1/install-configure-upgrade/upgrade-the-gateway/in-place-upgrade.html#_bdf349ab-ba8e-4680-a848-6c4b9f0d6d9c_readinesschecker