Restore system defaults on the SSP appliance without enable password
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Restore system defaults on the SSP appliance without enable password

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Article ID: 367160

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Updated On:

Products

SSP-S410 PLATFORM SSP SSP-S210 PLATFORM SSP-S410

Issue/Introduction

Article describes method of restoring system default on SSP Appliance (ISG Hypervisor)  without access to Command Line (CLI)

Environment

  • SSP appliance

Cause

CLI password is lost

Resolution

Note: Console access is required

  1. Reboot the appliance by disconnecting power cord
  2. During boot the system will get to a point where it will list the images that are available and give a countdown to boot



  3. Press the space bar to halt the boot process.
  4. Enter a lowercase r to start the reinitialize (this will completely wipe the device's data HDD(s) and then reload the operating system).

 

Additional Information

If CLI access is available, command "restore-defaults" can be used to restore default settings

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