Southbound Gateway is generating the 0xfffa023a event code - trap does not specify a target SPECTRUM model
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Southbound Gateway is generating the 0xfffa023a event code - trap does not specify a target SPECTRUM model

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Article ID: 367048

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

The following event is being generated when Spectrum processes the Southbound Gateway traps:

Device XXXXXXX of type EventAdmin - Error processing event 0xfffa023a - Details: The trap does not specify a target SPECTRUM model.  A trap can specify a target SPECTRUM model by ID, name, or IP address.

Environment

Spectrum: Any version

Cause

The 1.3.6.1.4.1.2544.1.13.1.1.1.9 varbind value is missing in the trap.

This is your AlertMap file for Southbound Gateway implementation:

# ADVA - Network Alarm Device Name
1.3.6.1.4.1.2544.1.13.1.1.6.1 0xfffa023a 1.3.6.1.4.1.2544.1.13.1.1.1.9(1,0)\
# Equipment IPAddress
1.3.6.1.4.1.2544.1.13.1.1.1.10(201,0)\
# Event ID
1.3.6.1.4.1.2544.1.13.1.1.1.3(202,0)\
# Interface Name
1.3.6.1.4.1.2544.1.13.1.1.1.11(202,0 \
# Alarm detail
1.3.6.1.4.1.2544.1.13.1.1.1.16(203,0)\
# Circuit
1.3.6.1.4.1.2544.1.13.1.1.1.27(204,0)

The value of varbind 1.3.6.1.4.1.2544.1.13.1.1.1.9 is mapped to variable 1 which is the target model where the event is generated on.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/23-3/integrating/southbound-gateway-toolkit/the-event-data-template/event-data-template-fields.html

Resolution

Contact the administrator of the device that is sending the trap with missing varbind to figure out the issue.