Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
Using the Host-based Firewall Import/Migration Script prompts the error: "UnicodeDecodeError: 'utf-8' codec can't decode byte ... in position ...: invalid start byte"
Environment
Windows 11: All versions
Carbon Black Cloud: All versions
Host-based Firewall
Host-based Firewall Import Script
Cause
The windows OS language is set to something other than English and cannot decode in UTF-8.
Resolution
Change system language to English:
Go to Windows Settings
Time & language
Language & region
Administrative language settings
Change system locale to "English" in some form
Check Beta: Use Unicode UTF-8 for worldwide language Support