Webservice Rest Jobs fails with protocol is not supported when using http proxy with https endpoint

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

After upgrading agent Webservice REST to 4.6.10 or 4.6.11, the Jobs that use an http proxy in conjunction with an endpoint https fail with the following error in PLOG:

+++++++++++++++++++++++++++++++++++++ Start of Runtime Exception ++++++++++++++++++++++++++++++++++++
com.sun.jersey.api.client.ClientHandlerException: org.apache.http.conn.UnsupportedSchemeException: protocol is not supported
at com.sun.jersey.client.apache4.ApacheHttpClient4Handler.handle(ApacheHttpClient4Handler.java:187)

In the Jobs Report:

INFO: I/O exception (org.apache.http.conn.UnsupportedSchemeException) caught when processing request to
{tls}>://PROXY_HOST:PROXY_PORT>https://WEBSERVICE_ENDPOINT:WEBSERVICE_ENDPOINT_PORT: protocol is not supported

Environment

Issue introduced in Ra WebService REST Agent 4.6.10 and 4.6.11

Cause

Defect introduced on Ra WebService REST Agent 4.6.10

Resolution

Workaround 1:

Downgrade to the previously working version of the RA Webservice Agent, such as 4.6.9 or inferior.

Workaround 2:

Set 'Proxy'->'Realm' to correct value when using proxies.

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): RA.Web.Service.REST 4.6.12  - Available 

Additional Information

Bug ID: RA_WEB_SERVICE_REST-528

Public Description: Fixed 'protocol is not supported' error when proxy realm is empty. Proxy realm for http proxies will now default to 'http' if it is not set.