snmpcollector probe not taking port

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

snmpcollector probe on secondary hub is not taking any ports.

Previously they changed the hub robot IP on the secondary hub for testing purposes without informing us & again they changed to the old IP.

Unable to configure snmpcollector device now.

Mar 01 16:21:57:559 [SnmpCollectorMainExecution, snmpcollector] stdout: 16:21:57.559 [SnmpCollectorMainExecution] ERROR DataNucleus.Datastore - Exception thrown creating StoreManager. See the nested exception org.datanucleus.exceptions.NucleusDataStoreException: Connections could not be acquired from the underlying database!

Resolution

Move the snmpcollector.lock file from the snmpcollector probe folder outside the folder.

Activate the probe and see if the probe gets a port and a PID.