The Timesheet 'Select Tasks' pop-up page is slow for a user when the resource is allocated to 'Other Work' investments
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The Timesheet 'Select Tasks' pop-up page is slow for a user when the resource is allocated to 'Other Work' investments

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Article ID: 366808

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Steps to Reproduce:

  • Login to Clarity
  • Create 10+ other work in classic clarity
  • Add 70k+ resources to the newly created other work
  • Now allocate these other works to one of the resources
  • Now Navigate to Mux --> Timesheet
  • Click on Timesheet --> Add Task --> Select Task 


Expected Results: The fetch should be relatively faster within 5-7 seconds

Actual Results: The fetch takes about 15 seconds 

 

Environment

Clarity Version 16.1.x, 16.2.x

Cause

DE80425

Resolution

This is fixed in:

  • Clarity 16.1.3 Patch 4 (16.1.3.4)
  • Clarity 16.2.2 Patch 1 (16.2.2.1) 
  • Clarity 16.2.3