Operator console showing wrong values for the Interfaces statuses
search cancel

Operator console showing wrong values for the Interfaces statuses

book

Article ID: 366764

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In the Operator Console, when clicking on a specific interface, « Admin Status » and « Oper Status » both are « Down ». However, in reality, the interface is Up. The snmpcollector probe shows Up / Up which is correct.

Environment

DX UIM 20.4 CUx < CU10

Discovery server probe <= 20.47

Cause

There was a defect in the discovery server probe resulting in the wrong data representation.

Resolution

This is fixed in 20.4 CU10 and 23.4 CU2 

Additional Information