Event Manager needs to be initialized

Products

• Network Observability
• CA Performance Management

Issue/Introduction

What is the process for initializing the event manager database so I can start from scratch

Environment

Dx NetOps Performance Management 23.3.x

Resolution

1. Remove EM data source from portal
2. Bring down the EM service: systemctl stop caperfcenter_eventmanager
3. Run the following script: /opt/CA/PerformanceCenter/Tools/bin/npcshell.sh initem  --production --dbhost localhost --dbport 3306 --dbuser 'netqos' --dbpass 'DB_PASSWORD' --log /opt/CA/PerformanceCenter/InstallLogs/emmigrate.log.`date +%F_%H-%M`
4. Restart EM: systemctl start caperfcenter_eventmanager
5. Add EM back as a data source