Finding IO Drivers in the Broadcom Support Portal
Article ID: 366755
Updated On:
Products
Issue/Introduction
As of May 6, 2024, the Broadcom Support Portal replaces the VMware Customer Connect portal for vSphere downloads, including IO drivers. Follow the instructions below to navigate to a desired driver download.
Environment
ESXi version 6.x/7.x/8.x
Resolution
- Locate your device and a corresponding driver on the VMware Compatibility Guide (VCG).
- To the left of the ESXi version, click on plus (+) to reveal the footnote. The footnote will contain the component version and instruct you to copy it, and then to click the link to this KB article.
- Go to the Broadcom Support web page https://support.broadcom.com/web/ecx
Note: If you are not already registered, please register. - Use the dropdown next to Username and find “VMware Cloud Foundation”.
5. On the left hand side menu, click My Downloads.
6. In the search bar on the upper right side of the page, enter “VMware vSphere”.
7. Click on “VMware vSphere”
8. Choose the user entitlement for VMware vSphere, e.g. click on “VMware vSphere – Enterprise”.
9. On the drop down menu, click on the desired vSphere version, e.g. 7.0, 8.0.
Note: Some drivers, though shown on vSphere 8 VCG listings, are actually version 7.0 drivers that will work on 8.0. If you don't find the driver you are looking for in 8.0, it may be a 7.0 driver. Modify the vSphere version to 7.0 and search there.
10. On the top menu, choose “Drivers and Tools.”
11. In the Search dialog box, paste in the component version you copied from the VCG footnote to reveal the driver download.
Example: Search for the 'bnxt driver' to download. Please note that the screenshot below is just an example; you should search for the appropriate driver based on your NIC Driver and suitable version."
Additional Information
Once drivers are downloaded , Follow the KB to install async drivers in VMware ESXi : https://knowledge.broadcom.com/external/article/343324
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