DXS_Dashboards Not completing Query, when using Chrome Browser Works with FireFox
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DXS_Dashboards Not completing Query, when using Chrome Browser Works with FireFox

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Article ID: 366745

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Updated On:

Products

DX APM SaaS

Issue/Introduction

When run queries with DX Dashboard, the query does not finish when using Chrome browser managed by  Zscaler security tool. 

Environment

DX SaaS 

Cause

These URL calls are HTTP2 protocol and is non-RFC compliant HTTP traffic, it is being blocked in Zscaler on Chrome and Edge Browsers.

Issue with ZScaler blocking/unblocking 

Other option to go with HTTP3 which is RFC compliant 

Resolution

Go with HTTP3 which is RFC compliant