SRVMAINT Program just sitting no I/O

Products

• COMMON SERVICES FOR Z/OS
• Global Subsystem (GSS)
• SYSVIEW Performance Management

Issue/Introduction

Running Common Components and Services (CCS) R15.  Trying to run a SRVMAINT job for SYSVIEW ESSENTIALS installation but it just sits there doing nothing. The job was eventually cancelled since nothing was happening.

There are no messages witnessed indicating a problem, so a console dump of "hung" batch job was obtained to possible identify culprit.

Below are some messages showing when the job started and when it was cancelled, along with where things appeared to get stuck.

 

03.30.47 JOB58385  $HASP373 JOBNAME  STARTED - TM INIT - SLM JOBCLASS 'Z' - SYS aaaa
03.30.47 JOB58385  IEF403I JOBNAME - STARTED - TIME=03.30.47
04.54.03 JOB58385  IEF450I JOBNAME PDSLOAD - ABEND=S222 U0000 REASON=00000000  815
   815                     TIME=04.54.03

 

03:30:47 SRV010 Date: 2024-04-19 24.110
003:30:47 SRV100 Version 14.00.00: Initialization Begins...
03:30:47 SRV101 **Main**/SRVBASE EP at: A4C00000 ~RMID(LU05076)~ 20220414 19.04
03:30:47 SRV101 FAOPARMC EP at: A4C7EFE0 ASM: 08/13/2019 11.47 ~RMID(SO09631)~
03:30:47 SRV222 Executing on z/OS 02.05.00 LPAR: aaaa SYSPLEX: UPCPLEX System: aaaa SMFID: aaaa Security: RACF
03:30:47 SRV344 Now processing link-edited parameters
03:30:47 SRV103 ADDRESS IDCAMS IDCAMS 15 TYPE 1
03:30:47 SRV313 ISERVE userid: user01 ACEE at 24CCA820
03:30:47 SRV179 Compiler version 14.00.00 loaded at A4CD7000
03:30:47 SRV270 MODULE TSKTCPW loaded at A4C92F20 for length: 000CA000
03:30:47 SRV270 MODULE TSKTIMER loaded at A4C937E0 for length: 000CA000
03:30:47 SRV270 MODULE BPXWDYN loaded at A4CF7C30 for length: 00015BC8
03:30:47 SRV270 MODULE IDCAMS loaded at 80022968 for length: 0001E8E0
03:30:47 SRV140 SUBCOM allocated at: 24D0C000 Length: 002220
03:30:47 SRV127 Buffer pool allocated at: 24CCAA78 Length: 000398 Number: 0003
03:30:47 SRV380 Invoking IMOD: UTIL

Cause

Review of dump revealed potential interaction by Dino Software product known a VELOCI-Raptor may have been playing a role.

The following messages were witnessed in the job output.

  2024/04/19 03:30:48:15 VR00240A JOBNAME ,PDSLOAD ,OUT     ,SRVMAINT,SS3024,NSR,BUFNI=512(255),BUFND=20480(38).
 2024/04/19 03:30:48:15 VR00299I hlq.CNM4BIMD                     ,1E04608000110080,000303E8,9E0001,000540,VS100101.
 2024/04/19 03:30:48:43 VR00240A JOBNAME ,PDSLOAD ,OUT     ,SRVMAINT,SS3024,NSR,BUFNI=512(255),BUFND=20480(38).
 2024/04/19 03:30:48:43 VR00299I hlq.CNM4BIMD                     ,1E04608000150080,000303E8,9E0001,000540,VS100101.
 2024/04/19 03:30:48:67 VR00240A JOBNAME ,PDSLOAD ,OUT     ,SRVMAINT,SS3024,NSR,BUFNI=512(255),BUFND=20480(38).
 2024/04/19 03:30:48:67 VR00299I hlq.CNM4BIMD                     ,1E04608000050080,000303E8,9E0401,001340,VS100101.
 2024/04/19 03:30:49:00 VR00304A JOBNAME ,PDSLOAD ,OUT     ,SRVMAINT,SS3024,255,Index=512(2048),Data=20480(153).
 2024/04/19 03:30:49:00 VR00304A JOBNAME ,PDSLOAD ,OUT     ,SRVMAINT,SS3024,HSP,Data=20480(102).
 2024/04/19 03:30:49:11 VR00399I hlq.CNM4BIMD                     ,070460C800150090,000303E8,9E0001,C00082,VS100101.

Resolution

Disabling VELOCI-Raptor allows the SRVMAINT job to run and complete successfully.

Here are some suppression DD statements for VR:

//VR@OFF    DD DUMMY   VELOCI-RAPTOR OFF FOR ENTIRE JOB
//VR@ON     DD DUMMY   VELOCI-RAPTOR ON  FOR ENTIRE JOB
//VR@SOFF   DD DUMMY   VELOCI-RAPTOR OFF FOR STEP
//VR@SON    DD DUMMY   VELOCI-RAPTOR ON  FOR STEP