SpectroSERVER not starting using the Spectrum Control Panel

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Article ID: 36599

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Updated On:

Products

CA Spectrum

Issue/Introduction

SpectroSERVER not starting using the Spectrum Control Panel. Status field states "Starting" but application is not running. No information is written to the $SPECROOT/SS/VNM.OUT.. 

Cause

processd not connected to the Spectrum Control Panel (SCP) process

Environment

Release:
Component:

Resolution

Shutdown all Spectrum processes and restart processd.

Additional Information

For more information on processd, please reference the "Process Daemon (processd)" section of the documentation.

https://docops.ca.com/ca-spectrum/10-3-0/en/administrating/distributed-spectroserver-administration/setting-up-a-distributed-spectroserver-environment#SettingUpaDistributedSpectroSERVEREnvironment-ProcessDaemon(processd)


NOTE: The $SPECROOT/bin/startSS.pl script can also be used to start the SpectroSERVER and Archive Manager processes. Please reference knowledge document KB000036158 "Best practice for starting and stopping the SpectroSERVER process from the command line." located at https://comm.support.ca.com/kb/best-practice-for-starting-and-stopping-the-spectroserver-process-from-the-command-line/KB000036158 for more information.