Permission denied error during eHealth install

Products

• CA eHealth

Issue/Introduction

Issue:

The eHealth install failed with "Permission denied" error:

Database software silent install using response file /opt/ehealth/tmp/Ora.rsp.

ksh: line 1: /opt/CA_media/pass02/runInstaller: cannot execute [Permission denied]

Database software install process ended.

Database software install logs are located in /opt/oracle/oraInventory/logs.

./INSTALL.NH[23807]: mainInstall[22404]: doOracleInstallTasks[10794]: installOracle[16134]: cd: /opt/oracle/oraInventory/logs: [No such file or directory]

/opt/oracle/oraInventory/logs/installActions Oracle log not found for this install.

Oracle install did not complete successfully.

Oracle installer exited with a status of 126.

Check /opt/oracle/oraInventory/logs//opt/ehealth/tmp/20160116Sat2142-ORASILENT.log or /opt/ehealth/log/install for additional information.

 

Environment:

6.x

 

Cause:

Install media is missing the execute bit

 

Resolution:

In this example run the following command: chmod -R 755 CA_media.  This will add he execute bit and allow you to run the install successfully

Environment

Release:
Component: EHINST