If it shows following -------- [CA:[email protected]],01-15-16 06:54:28,ERROR initialize :3414 Could not to connect to model domain on XXXXX [CA:[email protected]],01-15-16 06:54:28,ERROR initialize :3436 Failed to Initialize the Connector: java.lang.Exception: Could not connect to spectroSERVER britwvimapp01. Bad Host entry or spectroSERVER is not running. at com.ca.usm.ucf.spectrum.SpectrumSilo.initialize(SpectrumSilo.java:3419) at com.ca.usm.ucf.spectrum.SpectrumUCFConnector.initialize(SpectrumUCFConnector.java:101) at com.ca.sam.ifw.framework.Silo.Initialize(Silo.java:308) at com.ca.sam.ifw.framework.Silo.siloInitialize(Silo.java:500) at com.ca.sam.ifw.framework.Connector$8.run(Connector.java:2688) --------- Which means connector has problem to connect to SpectroSERVER
Verify if your SpectroSERVER is running or not.
If the SpectroSERVER is not running:
- Stop Spectrum connector from services.msc > CA SAM Integration Services > CA SAM Event Management - Start SpectroSERVER - Clean Spectrum connector cache ..CA\SOI\lib\ivy\configuration\org.eclipse.osgi - Start Spectrum connector
If the SpectroSERVER is running:
- Check ports to ensure nothing is being blocked between the SpectroSERVER and the Spectrum connector systems - Ensure the Spectrum connector system is added Spectrum's 'Host Security' (.hostrc) file - Ensure the user used to installed and run the Spectrum connector is a valid Spectrum user in the SpectroSERVER database