Question:
Why are the alert User Attributes not returned when using the REST API get alert call?
Answer:
In order for the Alert User Attributes to be returned the GetAlertv2 REST API call with accept media type "application/vnd.ca.soi.api.v2+xml" must be used to retrieve the User Attributes of the Alert.
Please refer to the word document attached for samples using soapUI
REST_API_GetAlertv2 steps.docxREST_API_GetAlertv2 steps.docx