Installer cannot launch in localized environment (e.g. LANG=ja_JP.UTF-8)

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Article ID: 36503

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Problem: 

Installer cannot launch in localized environment (e.g. LANG=ja_JP.UTF-8)

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# export LANG=ja_JP.UTF-8

# ./introscope10.0.0.12solarisSparc.bin

Preparing to install...

Extracting the JRE from the installer archive...

Unpacking the JRE...

Extracting the installation resources from the installer archive...

Configuring the installer for this system's environment...

 

Launching installer...

 

#

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Stop to launch the installer without a messages.

 

Environment: 

APM 10.0, 10.1 on localized Solaris

 

Cause: 

The known issue in InstallAnywhere 2014

 

Workaround: 

Setting the environment variable DO_NOT_FORK=1 before launching the installer.

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# export LANG=ja_JP.UTF-8

# export DO_NOT_FORK=1

# ./introscope10.0.0.12solarisSparc.bin

Preparing to install...

Extracting the JRE from the installer archive...

Unpacking the JRE...

Extracting the installation resources from the installer archive...

Configuring the installer for this system's environment...

 

Launching installer...

 

===============================================================================

Choose Locale...

----------------

 

    1- English

  ->2- ???

 

CHOOSE LOCALE BY NUMBER:

:

:

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Environment

Release: CEMUGD00200-10.1-Introscope to CA Application-Performance Management-Upgrade Mai
Component: