SM-IDM Integration: IIS downloads instead of executes ISAPI_REDIRECT.DLL on immanage or user console


Article ID: 36492


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On



When configuring IIS 7.5 and the jakarta ajp redirector to Jboss, IIS attempts to download the isapi_redirect.dll instead of executing it and displaying the immanage page or the IDM user console. 



The execute permission needs to be enabled within IIS. On the virtual directory you created in IIS for the isapi_redirect.dll,

* Open the Handler Mappings

* Click Edit Feature Permissions

* Check the box for Execute and click OK.

For further assistance please contact your IIS adminstrator or Microsoft Support.


Additional Information:

Try a Google search for: 

  iis 7.5 dll downloads instead running


  enable isapi-dll handler mapping

This is also a good link with full instructions for configuring the ISAPI_REDIRECT.DLL in IIS:


Release: CAIDMB99000-12.6.7-Identity Manager-B to B