NFA Linux Harvester won't install or upgrade because temp directory is full - RHEL
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NFA Linux Harvester won't install or upgrade because temp directory is full - RHEL

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Article ID: 36489

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

When trying to execute the Harvester install on RedHat 6.7 / 7.x /  8 / 8.1 Ootpa won’t launch. It will return an error:

“JRE libraries are missing or not compatible....”

or

ERROR: Unsupported RHEL system detected

Environment

Release:
Component: NQRAHV

Cause

The /tmp partition can fill with files that will not allow the install to run. We need to copy the files out.

Resolution

Type these command in the terminal:

  1. sudo su
  2. cd /
  3. mkdir tmp2
  4. IATEMPDIR=/tmp2
  5. export IATEMPDIR
  6. Now when you run the installation again it will launch successfully.

 

This will use the the directory we made above for extract temp files. This occurs due to /tmp file system people locked down with, "noexec".

 

Additional Information

If you continue to have install issues on linux due to space issues, please reach out to Support for assistance.