Current Sockets Off
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Current Sockets Off


Article ID: 36187


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On



  When looking in the Investigator: SiteMinder>Policy><hostname>>Health>Sockets> "Currently in Use" and "Max Count", the metric data is not changing and   is always the same data.  If using the smpolicysrv -stats command you will find information like this, "Connections: Current=227 Max=1069 Limit=3440    Exceeded limit=0". It is not showing the "Current" Data but is displaying the "Max" and "Limit".



  Using Siteminder Manager via APM to monitor SiteMinder.



  This is a known issue in the SiteMinder software with not providing APM with the correct information.  You should open a case with the SiteMinder Support      


  Have them refer to the Sustaining Engineering case titled: "Metrics reported by Wily for current sockets in use parameter is incorrect."



  When this article was written, there is no workaround, but the SiteNinder Development Team is currently working on the resolution.


Component: APMAGT