@username=%USER% and @smretries=0 are shown when accessing login.fcc

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

Symptoms: 

We have installed a webagent on apache 2.2 on redhat 6.  Using the basic authentication all works fine. Using the standard html forms there is a problem: when calling a protected resource we are redirect on the

login.fcc page but it seems that the page is not well interpreted by the webserver/webagent since at the top of the page one can see the @username=%USER% and @smretries=0 text, which is in fact part of the login.fcc

code

 

Checking the configuration file and all seems ok. No AddHandler are present in httpd.conf, which is one of the things that new Apache webserver versions require to show properly the login.fcc 

 

 

Environment: 

CA SiteMinder 12.51 b1232 Webagent on Redhat 6 Apache 2.2.3 

 

Cause:

This error may be caused by the hostname of the Apache web server containing an underscore character. 

The underscore is an illegal character for a hostname, as specified in https://tools.ietf.org/html/rfc952. 

 

 

Resolution: 

Change the hostname to not include the underscore character

Environment

Release:
Component: SMAPC