Issue:
I would like to reset the uapmadmin password in IT Asset Manager 14.1. How is this done?
Environment: Windows
Resolution:
Backup the al_process_account table prior to running the below command.
At a command prompt, go to the DVD image \products\ITAM\Setups\EEM
Copy and paste the following command:
AppLauncher.exe -ProductName=EEM -EEMParameter='-EEMBackend="EEMSERVER",-EEMAdminPass="PASSWORD",-EEMUapmPassword="PASSWORD",-EEMCasmPassword="PASSWORD",-DatabaseType="SQL Server",-DBServer=" DBSERVER",-UserID="sa",-DBName="mdb",-Port="1433",-DBOwner="dbo",-DBPassword="PASSWORD",-MdbAdminPassword="PASSWORD",-BundleVersion="14.1"'
Change the instances of EEMSERVER and DBSERVER, in the command, to the correct server names. Also change all instances of PASSWORD to the correct password for each specified ID.
Test the uapmadmin login with the new password.