While installing the CA Harvest SCM Server 64-bit version 12.6 on a Windows computer the HDBSetup utility might return an error: Error running password encryption. Check log enclog.log for details.
Article ID: 36147
Updated On:
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Issue/Introduction
Symptom:
While installing CA Harvest SCM Server 64-bit version 12.6 on a Windows computer, the HDBSetup utility returns the following error when trying to encrypt the user password (option EP):
<Please see attached file for image>
Environment:
CA Harvest SCM 12.6 Server 64-bit version
Windows 64-bit operating system
Cause:
If you see this error check the Windows Event Viewer to see if a “SideBySide” error is found there that looked like this:
<Please see attached file for image>
The message will be similar to this:
Activation context generation failed for “C:\Progra~1\CA\SCM\liblber.dll”. Dependent Assembly Microsoft.VC90.CRT.processorArchitecture=”amd64”, publicKeyToken=”1fc8b3b9a1e15e3b”, type=”win32”, version=”9.0.21022.8” could not be found. Please use sxstrace.exe for detailed diagnosis”
This message indicates that the 64-bit Visual C++ 2008 runtimes are missing from the computer.
Resolution:
Download 64-bit VC++ 2008 redistributable and install it
https://www.microsoft.com/en-us/download/details.aspx?id=15336
After this hdbsetup EP option completes successfully.
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