CentOS Boot Image fails on HP Proliant 380 G9

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Article ID: 36134

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Issue:

When attempting to build an HP Proliant 380 G9 with OSIM using the LinuxPE boot image fails with a Kernel crash.

Disabling USB 3.0 ports in the BIOS resolves the Kernel crash but after this the boot image cannot detect the local drive.

This was working fine on HP Proliant 380 G8

Environment: 

  • Harwdware: HP Proliant 380 G9
  • OSImage : Linux

Cause:

The G9 requires drivers not contained in the CenOS 6.3 Linux PE image.

Resolution:

Add the required drivers available from HP Here to the centOS bootimage as per the product documentation

Environment

Release: UASIT.99000-12.9-Asset Intelligence
Component: