Issues getting SOI to start up.

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Article ID: 36095

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Problem:

You may see  “java.io.IOException: Detected missing/corrupt journal files.” error listed in the soimgr_debug.log

kahaDB  is used by activeMQ to persist the alert messages in the \CA\SOI\tomcat\webapps\activemq-web\activemq-data folder as a log files.

These files can get corrupted or missing.

 Environment: 

Soi 3.3 CU2 / Windows 2012 Windows 2008 

Resolution:

Add the property “ignoreMissingJournalfiles=true” to allow graceful recovery even when active journal files have been removed.

To apply this, open the file: “CA\SOI\tomcat\webapps\activemq-web\WEB-INF\caifwmq.xml”

Search for similar line and add the new property

 

<kahaDB directory="C:\Program Files (x86)\CA\SOI\tomcat\webapps\activemq-web\activemq-data" journalMaxFileLength="100kb" cleanupInterval="5000" ignoreMissingJournalfiles="true" /> 

 

 

 

 

 

 

 

 

 

 

 

Environment

Release: SAMBDL99000-3.3-Spectrum-Service Assurance Manager-Promotional Bundle
Component: