When uninstalling the CA SystemEDGE agent using Add/Remove programs, an error occurs preventing the uninstall.
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The root cause of the problem is the Fault Module Name: MSVCR71.dll. If the Microsoft VC Visual C++ Redistributed package is removed, we have noticed the MSVCR71.dll module is also removed. Sub components of SystemEDGE, like CAM are dependent on this redistributed dll. Commands such as camstat.exe will fail to execute when this package goes missing, see below for steps to reproduce the problem.
*Note: This problem occurs because when CAM is installed it does not set the Dependency flag in the registry for this redistributed package. Future releases of CAM will be updated to set this dependency.