Eliminate a Process That Is Not Responding in CA Release Automation


Article ID: 35856


Updated On:


CA Release Automation - Release Operations Center (Nolio) CA Release Automation - DataManagement Server (Nolio)



How to delete or kill a process that has failed or is in stuck state in Release Automation Server by using Java Management Extensions (JMX).



Below steps describe how to delete or terminate any process in stuck or failed state.

1. Login to the JMX Console

Login to the JMX Management Console: http://<NAC IP/FQDN>:20203/

It will prompt you to enter the username and password, provide username and password as nolio/nolio.

2. Collect the JOB ID Information

In JMX Management Console Click on Server View and find the "Domain: noliocenter" within thatclick on noliocenter:type=ExecutionCaches option.

It will open MBean noliocenter:type=ExecutionCaches console > Operations > showJobsCache, This displays id, name and state of all currently cached  jobs.

Click on Invoke option to get the list of JOBID, JobName and job state.

3. Kill the unnecessary/stuck process

Note the JOB ID that has to be stopped/killed and go back to ServerView> goto Domain: noliocenter

select the noliocenter:type=info MBean noliocenter:type=info (will be opened in MbeanView) > Operations > removeProcessRun (Parameters)

Provide the JOB ID in box and click on Invoke tab to kill the process


Release: NOLNAC99000-4.7-Nolio-Automation Center