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alert email shows localhost, resulting in an inaccessible link


Article ID: 35844


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE


  An alert email has been set up with the parameter {URL_alert_info}.  However, this parameter displays the hostname “localhost” on the alert email.  That results in  

  an inaccessible link, as the recipients of the alert email are not typically on the EM server.


  A property needs to be defined specifically, rather than using the default value.


  Issue seen on APM 10.x.


  Change the following configuration property to define the hostname:

  In, set up introscope.webview.default.url=<URL path with fully qualified hostname>

  Then restart the EM and Webview.