What happens when we change the hostname on ITCM agent machine

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

QUESTION:

What happens when we change the host name of an CA Client Automation(ITCM) agent.

 

ENVIRONMENT:   All version of CA Client Automation

 

ANSWER:

Here is an example how it works:

Consider an ITCM agent installed on a machine with hostname "Machine-A" and is already discovered in ITCM Console with its inventory.

If the hostname on the agent machine is changed from "Machine-A" to "Mac-A" and subsequently run the command "caf register all".

Once the engine performs the collect task of the Scalability Server to which this agent reports ,

 you can then see that on the DSM explorer, under ALL COMPUTERS-> "Machine-A" is actually replaced with "Mac-A".

 

 

Environment

Release: UASIT.99000-12.8-Asset Intelligence
Component: