How to make ?request? section as home page for administrator in CA Service Catalog.

Products

• CA Service Catalog
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Question:

How to setup a specific custom page or a request section as default home page CA Catalog.

Answer: 

Note that ‘spadmin’ has wider range of access and cannot have the default landing page as a Request page.  The default landing page can be a request tab instead of dashboard for a 'Catalog user' \ 'end user' roles

The steps below describes how to setup a specific custom page / request tab as default landing page.

1. Login as service delivery administrator role

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2. Click Catalog -> Configuration

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3. Click on 'Request Management Configuration'

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4. Click on the property 'Requests Home Page: Include Request Information'

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5. Select/configure roles that needs to be the default landing page, Click Request Tab instead of dashboard. For spadmin, its role is "service delivery administrator" role.

 

 

Environment

Release: CASVCT99000-12.9-Service Catalog
Component: