FTPCA failing

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Article ID: 35776

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Updated On:

Products

CA SYSVIEW Performance Management NXBRIDGE - SYSYVIEW/ENDEVOR

Issue/Introduction

Problem:

In trying to send data to CA, we are receiving the attached error. 

EZA1701I >>> STOR sysview_capdata_dev1_t140836_d151216.151216.141247.trs.bin

 425 Can't build data connection: Success

 

EZA1735I Std Return Code = 27425, Error Code = 00002

Environment:

z/OS and SYSVIEW r141

Cause:

The ports being used for data transport might be closed. FTP uses port 21 for the FTP connection, but other ports will be used for the actual transport of data.

Resolution: 

Add the following parameter

locsite fwfriendly

 

to your FTP INPUT in the FTP members in the SYSVIEW DataSet CNM4BTMP. 
I.E. In the member FTPCATRS, FTPCASTD, : 

//INPUT DD * 
&ftpchost &ftpcport 
&ftpctusr 
&ftpctpsw 
locsite fwfriendly

Additional Information: 

https://www-01.ibm.com/support/knowledgecenter/SSLTBW_2.1.0/com.ibm.zos.v2r1.halz001/ftpclientfwfriendly.htm

https://www-01.ibm.com/support/knowledgecenter/SSLTBW_2.2.0/com.ibm.zos.v2r2.ieav100/nline2.htm

 

 

 

 

Environment

Release: FAQSO.00200-14.1-SYSVIEW-Performance Management
Component: