When we attempt to launch and logon to the CA SSO/Siteminder Web
Access Management User Interface (WAMUI or AdminUI) the browser
returns an HTTP 404 "File Not Found" error.
How can we solve this ?
CA SSO (Siteminder) r12.5; r12.51; r12.52.x and higher
NOTE: This KB article assumes you are running the default Application
Server bundled with the CA SSO/Siteminder AdminUI Pre-Req.
Increase the timeout value for the JBOSS Listener to extend the amount
of time needed to return the WAMUI Logon page.
JBOSS “Listener” (Server.xml):
Default Path(s)
(Windwows): C:\Program Files (x86)\CA\SiteMinder\adminui\server\default\deploy\jbossweb.sar\server.xml
(UNIX): <Install_DIr>/CA/SiteMinder/adminui/server/default/deploy/jbossweb.sar/server.xml
#####################################
<Service name="jboss.web">
<Connector connectionTimeout="20000" />
#####################################
1. Stop the SM WAMUI
example: in cmd.exe run the command (sc stop smadminui)
2. Copy "server.xml" and name the copy "server.xml.bak"
3. Modify the 'server.xml' file and increase the
connectionTimeout="90000" (This may need to be increased until the
404 error stops occurring)
4. Save the changes to the "server.xml" file
5. Start the SM WAMUI
example: in cmd.exe run the command (sc start smadminui)
NOTE: You will need to wait several minutes for CA Siteminder
AdminUI to come completely online.