Enabling the .NET Agent with SharePoint 2013 causes Exception code: 0xe0434352

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Article ID: 35768

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Question:

I have installed the CA APM for Microsoft SharePoint and CA APM Microsoft SharePoint Monitor, the CA APM Microsoft SharePoint Monitor is working fine.

After enabling the .NET Agent, I can see the below errors in the Windows Event viewer:


Faulting application name: w3wp.exe, version: 8.5.9600.16384, time stamp: 0x5215df96
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c
Faulting process id: 0x47e0
Faulting application start time: 0x01d138b4c21a8ef9
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 1f2322d9-a4a8-11e5-80f8-005056b772c9

How can I prevent the exception code?

Answer:

1. Open the AGENT_HOME\toggles-typical.pbd.

2. Disable socket instrumentation as below.

#TurnOn: SocketTracing

3. Restart IIS

Environment

Release: CEMUGD00200-9.7-Introscope to CA Application-Performance Management-Upgrade Main
Component: