Error: key: page.display.error when creating new Agent in AdminUI
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Error: key: page.display.error when creating new Agent in AdminUI


Article ID: 35735


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On SITEMINDER


Post upgrade to the Policy Server and the AdminUI 12.8.7, and trying to create new Agent, the AdminUI returns the error:

  '???key: page.display.error???'

in red text.

Logged errors in the AdminUI server.log:

  2023-09-24 10:44:40,322 [ERROR] ims.ui [] - Page cannot be found.  Please check the URL. (/iam/siteminder/console/ui7/ca/images/pagebutton-center-over.png)
  2023-09-24 10:44:43,000 [INFO] ims.ui.ConsolePageFilter [] - dispatch=/app/ui7/index.jsp
  2023-09-24 10:44:43,173 [ERROR] ims.ui [] - java.lang.NoSuchFieldError: value
  javax.servlet.ServletException: java.lang.NoSuchFieldError: value
      at org.apache.jasper.runtime.PageContextImpl.doHandlePageException( ~[jastow-2.0.9.Final.jar!/:2.0.9.Final]
      at org.apache.jasper.runtime.PageContextImpl.handlePageException( ~[jastow-2.0.9.Final.jar!/:2.0.9.Final]
      at ~[?:?]
      at org.apache.jasper.runtime.HttpJspBase.service( ~[jastow-2.0.9.Final.jar!/:2.0.9.Final]
      at javax.servlet.http.HttpServlet.service( ~[jboss-servlet-api_4.0_spec-2.0.0.Final.jar!/:2.0.0.Final]
      at org.apache.jasper.servlet.JspServletWrapper.service( ~[jastow-2.0.9.Final.jar!/:2.0.9.Final]
      at org.apache.jasper.servlet.JspServlet.serviceJspFile( ~[jastow-2.0.9.Final.jar!/:2.0.9.Final]




  1. Stop the AdminUI service;

  2. Stop the Policy Server service;

  3. On the Policy Server, run command:

    xpsddinstall SmMaster.xdd

    And confirm that there are no errors.

  4. On the AdminUI, delete the following folder:

    <Install location>\CA\siteminder\adminui\standalone\data

  5. On the Policy Server, re-run the following command at a command prompt:

    XPSRegClient <siteminder_adminname>:<password> -adminui-setup

  6. Start the Policy Server service;

  7. Start the AdminUI service;

  8. Try logging in by specifying the server name and new port in the login window.