How to disable the snapshot feature on the ReportAgent

Products

• CA Privileged Access Manager - Server Control (PAMSC)
• CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

How can we disable the nightly snapshot of the seosdb performed by the ReportAgent?
We will not do any reporting from the Report Agent.

Resolution

On Unix/Linux
In the file /opt/CA/AccessControlShared/accommon.ini you shall find
...
; Specifies whether you want to send database snapshot data to the Distribution Server ; Values: 0- no, 1- yes ; Default: 1
snapshot_enabled = 1
...

Please edit this file and set the token snapshot_enabled = 0 and restart the ReportAgent and AgentManager with these commands in a root shell

# cd /opt/CA/AccessControlShared/lbin
# ./report_agent.sh stop
# ./agent_manager.sh stop
# ./agent_manager.sh start
# ./report_agent.sh start

 

On Windows

the same feature is controled with this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AccessControl\ReportAgent\snapshot_enabled

Additional Information

R12.8 SP1: Reporting Service

R12.9 SP1 : How the Reporting Service Works

R14.0 : How the Reporting Service Works