Problem:
After upgrading NFA to 9.3.1 or later, my users no longer have access to Custom Reports in NFA even if they have the "Manage Reports" role right.
Environment:
9.3.1 and later
Cause:
In order to support multi tenancy in NFA, the "Manage Reports" right is no longer treated as a superuser who has access to all reports by default.
Resolution/Workaround:
You must assign your users access to the new NFA Custom Reports Groups in CAPC/NPC
1. Login to NPC or CAPC.
2. Go to the Admin->Users page.
3. Edit a User account.
For NPC:
4a. Add the Custom Report group or groups under "/All Groups/System Groups/Data Sources/[email protected]/Custom Report Groups" like below:
<Please see attached file for image>
<Please see attached file for image>
For CAPC:
4b. Go to the "Access Permissions" and add the Custom Report group or groups under "/Inventory/Data Sources/[email protected]/Custom Report Groups" like below:
<Please see attached file for image>
5. Resync the NFA Data Source from the Admin->Data Sources page of NPC/CAPC, and allow the new rights to be pushed down to NFA and the user should have access to the Custom Report folder.
Additional Information: