In MSP New Driver with MSP2010, Tasks that have assignments with 0 ETC, export to MSP as Completed and 100% Complete

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Problem: 

Tasks that have assignments with resources allocated at 0%, export incorrectly to Microsoft Project (MSP) as Completed and % Complete of 100%.

Notes: 

• If more than one resource is assigned to the task, even if they are both allocated at 0%, the issue doesn't happen. 
• This happens regardless of whether the task is set to Fixed Duration or not. 

Steps to Reproduce:

1. In PPM, create a project
2. Go to the Team tab
3. Add a resource to the project
4. Navigate to the task tab and create a new task
5. Assign the resource added in step 3 to the task 
6. Change the ETC for the assignment to 0
Note that the task status and assignment status both show 'Not Started' 
7. Export the project from PPM to MSP
8. Add % Complete as a new column to observe the results

Actual Results: Task and assignment are marked Completed with % Complete of 100%

Expected Results: Task and Assignment Status export as Not Started, with % Complete of 0%

Environment: 

• 14.2 MSP New Driver
• Microsoft Project 2010 SP2 (32 bit and 64 bit)

Cause:

This issue is caused by CLRT-79481 

Resolution:

 

This issue is resolved in CA PPM 14.3 and higher

 

Workaround:

 

Add ETC or allocation to the assignment

Environment

Release: ESPCLA99000-14.2-Clarity-Extended Support Plus
Component: