HA probe configured but does not connect to spooler
Issue/Introduction:
Symptoms:
I see the following output in the probe GUI when trying to setup the HA probe
<Please see attached file for image>
The HA hub and main hub are both tunnel servers connected via a common tunnel client.
Resolution:
Since the two hubs have a common hub on your tunnel client, and they communicate with that hub via a tunnel, the HA probe will not work. The two hubs that you wish to set up in an HA configuration must be attachable at least by name services.
Additional Information:
The HA probe is designed as a hot-standby system, where a hub will take over all workings (including robots) for a system that goes down. It is not intended as a load balancing solution.
Environment:
Release:
Component: UIMHA