Unable to start caf and cam services on Unix servers after ITCM Agent installation.

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Article ID: 35319

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Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence

Issue/Introduction


CAF Service is not starting after ITCM Agent installation on Unix.

Following is the error message:

CAF Status:
 

Failed to send a message to caf: . Possible reason for this are:
the host may not be contactable, caf may not be running or caf is too busy
to reply.
 


camstat:
 

select failed (15) unable to connect to CAM server.

 

Environment

Client Automation All versions

Resolution


1. Please check to make sure that 127.0.0.1 is mapped to localhost in the "/etc/hosts" file.



2. Then please modified the way the NSORDER is loaded by running following command:



    export NSORDER=local



or

edit file /etc/netsvc.conf in order to add this line :

hosts = local , bind