What is the maximum number of remote control recording sessions stored by ITCM domain manager ?

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Article ID: 35283

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Question:

 What is the maximum number of Remote Control Recording Sessions stored by ITCM Domain Manager ? 

Answer: 

 By default Remote Control Manager will allow to store 20,000 sessions on Domain Manager . 

 If this value is reached, the oldest sessions will be discarded on the next session purge cycle.

 The session purge is controlled by the 'Next Session Purge' configuration value.

 These settings are available under configuration policy section : 

  • Open ITCM Explorer on the DM
  • Go to Control Panel
  • Configuration
  • Configuration Policy
  • Default configuration policy
  • DSM
  • Remote Control
  • Manager 

<Please see attached file for image>

RCO.jpgMaximum number of sessions

Unseal and change the default 20000 to required number. 

Environment

Release: UASIT.99000-12.9-Asset Intelligence
Component:

Attachments

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