What is the maximum number of remote control recording sessions stored by ITCM domain manager ?

Article Id: 35283

Status: Published

Updated On: 14-02-2018 06:40

Legacy Id: TEC1830907

Products:

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction:

Question:

What is the maximum number of Remote Control Recording Sessions stored by ITCM Domain Manager ?

Answer:

By default Remote Control Manager will allow to store 20,000 sessions on Domain Manager .

If this value is reached, the oldest sessions will be discarded on the next session purge cycle.

The session purge is controlled by the 'Next Session Purge' configuration value.

These settings are available under configuration policy section :

Open ITCM Explorer on the DM
Go to Control Panel
Configuration
Configuration Policy
Default configuration policy
DSM
Remote Control
Manager

<Please see attached file for image>

Maximum number of sessions

Unseal and change the default 20000 to required number.

Environment:

Release: UASIT.99000-12.9-Asset Intelligence
Component:

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